Privacy Policy
This privacy policy explains how VignetteDirect collects, uses, protects, and shares information gathered through the use of our online platform, which provides services for purchasing Swiss motorway vignettes. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection regulations.
Information We Collect
We collect information necessary to provide our services. This includes:
Information you provide directly to us, such as your name, contact details (excluding email and phone in the policy text, but collected for service delivery), payment information, and vehicle details required for the vignette purchase.
Information about your use of our site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. We may collect this automatically as you interact with our service.
How We Use Your Information
We use the collected information for the following purposes:
To process your vignette purchase and provide the requested services.
To manage your account and transaction history.
To provide customer support and respond to your inquiries.
To improve our service and website functionality.
To comply with legal obligations and requirements.
To prevent fraudulent activities.
Data Sharing and Disclosure
We may share your information with third parties only when necessary to provide our service or comply with the law:
With payment processors to complete your transactions.
With relevant authorities or service providers as required by law or for the provision of the vignette service itself (e.g., confirmation or validation processes).
With service providers who assist us in operating our website and providing our services (e.g., hosting, analytics), under strict confidentiality agreements.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to enhance your user experience, analyze site usage, and for necessary functional purposes. You have the option to manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our service.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the duration required by legal, accounting, or reporting requirements.
Your Data Protection Rights
Under applicable data protection laws, you have rights concerning your personal data. These rights may include:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your data, under certain conditions.
The right to object to the processing of your data.
The right to request restriction of processing your data.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the physical address provided below.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
VignetteDirect
Badenerstrasse 109
8004 Zurich
Switzerland